New Zealand Delivery is free with purchases over $49.99 and with the exception of some kayaks. We have a flat shipping rate of $5.99 for orders under $49.99.
With the exception of kayaks, we use Couriers’ Track and Trace shipping. You’ll receive an email from us with the shipping details and your parcel number.
Orders are typically filled the same day or the following morning. Couriers collect orders from us Monday-Friday only. Delivery takes a day or two to metropolitan areas. Please allow up to an additional two days for rural deliveries.
In the event that a delivery will be delayed, we will email you to discuss your options.
All deliveries must be signed for unless you give explicit instructions otherwise in the ‘Add Comments About Your Order’ note at checkout.
Kayaks are shipped with PBT for pickup from PBT Depots, and delivery times vary. We will email you to confirm delivery details once you place an order. If you require more information before you place your order, contact us.
Please note most kayaks will ship for FREE but please ask us first to confirm shipping options for a particular kayak and to confirm stock and colours available. Kayaks on sale are excluded from free shipping, please ask us about costs.