Delivery Information

New Zealand Delivery is free with purchases over $49.99  and with the exception of some kayaks.  We have a flat shipping rate of $5.99 for orders under $49.99.

With the exception of kayaks, we use Couriers’ Track and Trace shipping. You’ll receive an email from us with the shipping details and your parcel number. 

Orders are typically filled the same day or the following morning.  Couriers collect orders from us Monday-Friday only.  Delivery takes a day or two to metropolitan areas.  Please allow up to an additional two days for rural deliveries.

In the event that a delivery will be delayed, we will email you to discuss your options.

All deliveries must be signed for unless you give explicit instructions otherwise in the ‘Add Comments About Your Order’ note at checkout.

Kayaks are shipped with PBT, and delivery times vary.  We will email you to confirm delivery details once you place an order.  If you require more information before you place your order, contact us.

Please note most kayaks will ship for FREE but please ask us first.

Australia Delivery Information

We are happy to ship all general gear and soft goods to Australian Metropolitan Areas.  We have a Flat Fee of $19.99 and shipping is 3-10 days. 

Prices are in NZD and appear with NZ GST.  No GST is charged on orders going to Australia.  Call us to place an order for Australia.

We cannot ship kayaks, roof racks or paddles without prior arrangement.  

For Outside Metropolitan Areas, get in touch for a shipping quote

“For goods that are worth equal to or under AUD1,000, there are no duties, taxes or charges to pay.” http://www.border.gov.au/Trav/Impo/Buyi

See Australian Terms and Conditions

 

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